1. Do not charge the MiFi while you are using it, or it can get hot and potentially cause intermittent connectivity loss due to heat.
2. Only charge the MiFi device when it needs to be charged.
3. Try to place the MiFi device in a location where it gets the most amount of bars, you should see bars on the MiFi screen by tapping the button or put the MiFi device in a spot where your cellphone gets a high amount of bars.
4. Your laptop can be 25-50ft from the MiFi device when using it.