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Comment: Changed for Summer 2021 and the use of DH110.

I just received an email for laptop loan? What do I do?

You have received an email from IT, since you filled a Technology Survey.
If you have not filled out the technology survey you can do so here https://bit.ly/2XTLNcV.

HCC IT will be reaching out to setup a time for you to pickup a laptop.

Please make sure:

  1. You have filled out the Laptop Loan Waiver from the link we send you
  2. Make an appointment to pickup the laptop from the link we will send to schedule a time and day
    1. If there are no available times just reply back and we will schedule a time with you via email.
  3. After you make an appointment, you will get a popup and an email with a phone number to call.

Schedule Laptop Pickup Time has been concluded. If you need a laptop and or hotspot.

Please contact the Technology Service Center at 443-518-4444

or 

...

Information

Current students can pickup a laptop from Duncan Hall 110  weekdays between 10 AM and 5 PM.

Before pickup please fill out the equipment waiver at https://bit.ly/2XD1ox9.


The waiver link does not work

...

Still having issues, please contact the Technology Service Center at x4444.The appointment 443-518-4444.


When do I return the laptop?

You can return the laptop to Duncan Hall 110 when you no longer need it for classes. We will review current loans and reach out to students that are no longer taking classes to return them, or should swap for a newly provisioned laptop as needed for IT maintenance each Summer.

Before returning the laptop please make sure you backup your files to a flash drive or OneDrive.


The the listed hours time does not work for me

If you need special appointment, please use the technology service portal  at https://howardcc.cherwellondemand.com/CherwellPortal/FSmyHelpDesk then use  "Remote and Onsite Classrooms" option to direct it to the laptop team and request a specific time for pickup and we will reach back out to you via email.

When do I return the laptop?

HCC will contact you via email to request the laptop return.