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Total number of pages: 69

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Page: 2021SP Continuing Education Canvas Sign in Changes
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. What changed and am I affected? Continuing Education student

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Page: Accessing Barracuda Spam Filter
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 Go to https://barracuda1.howardcc.edu https://barracu
Page: Accessing Microsoft 365 Exchange Online Protection
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 Login using your HCC email address and password. http
Page: Adding OneDrive to Canvas Course
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 Sign into Canvas. image2020-10-30_15-36-4.png Step 2
Page: Adding Owner to OneDrive Files/Folders
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 With your OneDrive open, select the "Shared" tab. ima
Page: Adobe Sign Instructions
Adobe Sign is available for faculty and staff. There is a cost associated with the program. To get access to Adobe Sign, please submit a ticket to the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/. Step 1 O
Page: Alertus Panic Button Contact Information
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 Click on the carat button in the system tray located
Page: Antivirus and Malware Protection
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Does Howard Community College offer antivirus protection for
Page: AV Equipment
AV Services & Design is located in HW 220 and is open Mon-Fri from 7:30am - 10:30pm and Sat from 8:00am - 1:00pm​. Equipment on this page is available for faculty to checkout. Please use the AV Equipment Reservation http://www.howardcc.edu/programs-course

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Page: Canvas App Login Instructions for PGCC or HCC Continuing Education Students
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 Open the Canvas app on your phone. https://tech.howar
Page: Canvas Login Instructions for Non-HCC Continuing Education Students
If you are registered for a current term continuing education class through another college, please follow these instructions for logging into Canvas. Please allow up to a day after registering for your Canvas course access to be set up. For an upcoming c
Page: Canvas Login Instructions for PGCC Students
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 Open a web browser and navigate to http://www.howardc
Page: Caring for HCC Loaner MiFi
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Care Instructions 1. Do not charge the MiFi while you are us
Page: Changing Zoom Name on HCC Loaner Laptop
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. When you first launch Zoom on the laptop if you didn't enter
Page: Colleague Login Troubleshooting Guide
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Common Errors 1. User gets an error message indicating an in
Page: Conference Room Login and Crestron Information
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Conference Room Login Information To login to a conference r
Page: Connecting to HCC Employees Wireless from Android
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 If you swipe down from the top of your phone you will
Page: Creating Parchment Transcript Account for Past HCC Students
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 Open a web browser and navigate to https://www.howard

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Page: Embedding Mediasite Videos into Canvas
Embedding Mediasite videos in Canvas ensures that all students in your course can view all video content, as well as captions. For detailed instructions, including demonstration videos, please visit cteFaculty.com/Mediasite https://www.ctefaculty.com/medi
Page: Enabling Excel Legacy Import Options in Microsoft 365
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 Open Excel and select the "file" tab. image2020-12-21

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Page: Finding Student ID Number for Contiuning Education Students using HCC Express
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 Go to www.howardcc.edu http://howardcc.edu. Step 2 Cl
Page: Finding Student ID Number for Credit Students using myHCC
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 Go to myhcc.howardcc.edu http://myhcc.howardcc.edu. S

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Page: HCC Login ID Online Lookup Instructions
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 Open the TSC password services page at https://www.ho
Page: How to Access Colleague
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 Go to your HCC workstation. image2021-6-4_13-55-20.pn
Page: How to Access OWA (Outlook Web Access)
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Accessing from the URL Step 1 Go to owa.howardcc.edu. image2
Page: How to Store Data off of OneDrive when using Sync Feature
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 Open File Explorer on your workstation. The icon look

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Page: Importing Comma-Quote Delimited File in Microsoft Excel 365
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 In Excel, on the "Data" menu, select the "Get Data" t
Page: Importing Fixed-Column Width File in Microsoft Excel 365
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 In Excel, on the "Data" menu, select "Get Data". imag
Page: Importing Single-Character Delimited File in Microsoft Excel 365
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 In Excel, on the "Data" menu, select "Get Data". imag
Page: Installing Microsoft Office 365 on a Mac
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. If an older version of Microsoft Office is currently install
Page: Installing Microsoft Office 365 on a Windows PC
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. If an older version of Microsoft Office is currently install
Page: Installing Microsoft Teams on a Computer
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 Use this link to go to the Microsoft Teams website ht
Page: Installing Microsoft Teams on a Phone/Tablet
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 On your phone, open the app store or play store and s

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Page: Microsoft 365
https://tech.howardcc.edu/download/attachments/66392510/image2020-10-15_10-41-27.png?version=1&modificationDate=1602772936472&api=v2 Here, you can find all the documents related to Microsoft 365. Microsoft 365
Page: Microsoft Multifactor Authentication Adding or Changing your MFA
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 Sign into your HCC Microsoft account by going to http
Page: Microsoft Multifactor Authentication Initial Setup Instructions
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. You will need two devices to do this setup, a PC/laptop to b
Page: Microsoft Multifactor Authentication Setup with Mobile or Office Phone
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 If you don't have a smartphone or tablet that you wou
Page: Microsoft Multifactor Authentication Sign In Instructions
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. If you haven't setup MFA yet see the "Microsoft Multifactor
Page: Microsoft Office 365 FAQ
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Microsoft 365 One Drive Questions 1. Can documents in OneDri
Page: Microsoft Office 365 for Howard Community College
Should you have any questions or concerns regarding Microsoft 365, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. HCC is in the process of upgrading to Microsoft 365 on you
Page: Minimum Security Standards
Description A set of minimum security standards for systems, generally aligned with SCS, AIS, and UNS with the consultation of ITS. Based on the group agree upon https://security.utexas.edu/content/min-security-standards https://security.utexas.edu/conten

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Page: Office Phone Login Instructions
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 With the Login page displayed on your phone, dial you
Page: Outlook 365 PhishNotify Email Button
Phish notify will appear in Outlook and Outlook Web Access (OWA) to allow you to report suspected Phishing emails to IT from directly within your email client. This also ensures that IT receives additional technical information/headers for the email to al
Page: Outlook for Android Setup
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 Download and install the Microsoft Outlook app from t
Page: Outlook for iPhone Setup
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 Download the OWA app from the App Store. image2020-10
Page: Outlook for MacOS Setup
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 Open Outlook from LaunchPad or your Applications fold
Page: Outlook for Windows Setup
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 Open Outlook on your laptop/desktop by searching for
Page: Outlook Web Access (OWA) Critical Error Workaround
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Error Message Information The Critical Error message occurs
Page: Outlook Web Access (OWA) PhishNotify Email Button
Phish notify will appear in Outlook and Outlook Web Access (OWA) to allow you to report suspected Phishing emails to IT from directly within your email client. This also ensures that IT receives additional technical information/headers for the email to al

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Page: Reboot Cycle for HCC On Campus Workstations
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. If you have an HCC workstation on campus, please be aware of
Page: Registering for Professional Development Video Guide
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Video Link Click on the link below to watch a quick video ex
Page: Reset HCC Express Password
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 In your web browser type in hccexpress.net http://hcc
Page: Reset HCC Login ID Password using PIN Number Instructions
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 Go to login.howardcc.edu http://login.howardcc.edu/.
Page: Respondus LockDown Browser MacOS Install Guide
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 Open the Canvas course where the quiz needs to be tak
Page: Respondus LockDown Browser Tips and Troubleshooting
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Pre-Exam If your instructor has given you a practice test us
Page: Respondus LockDown Browser Windows Install Guide
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 Open the Canvas course where the quiz needs to be tak

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Page: Saving Files in Microsoft 365
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 Click the "File" button. image2020-12-2_14-10-0.png S
Page: Saving Personal Barracuda Block and Allow Lists
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 Go to https://barracuda1.howardcc.edu https://barracu
Page: Switching Microsoft Account on HCC Loaner Laptop
Some HCC loaner laptops autologin with a built in account. This means that they autologin to a default HCC Microsoft account as well. These instructions below explain how to login to your own HCC Microsoft account. Should you have any questions or concer

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Home page: Technology Service Center
image2020-10-15_10-41-27.png Search the Technology Service Center knowledge base for helpful information and instructions by typing keywords about your question or need into the search box above. Best matches are shown first, but additional articles can b
Page: Technology Service Center Presentation PowerPoints
These are the PowerPoints from the various presentations and live demonstrations the Technology Service Center has hosted. To hear the narration, you'll need to download the PowerPoint to your computer. Should you have any questions or concerns with the
Page: Teleworking: Utilizing Technology for Working Efficiently Information Sessions
These information sessions are required as stated in the Howard Community College Telework Application Form. Sessions focus on: GoToMyPC Microsoft Office 365 Microsoft OneDrive Microsoft Teams Information Session Opportunities: Please sign up for an infor

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Page: Updating HCC Loaner Laptop Instructions
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 Click on the Start Menu and click the Settings Icon(G
Page: Utilizing Microsoft 365 OneDrive to Sync HCC Desktop Folders
Users have the ability to sync the following folders on their HCC on campus computer: Desktop, Documents and Pictures to Microsoft’s 365 OneDrive cloud. However, with convenience of cloud storage comes the importance of security. Please ensure you do not

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Page: Zoom Client Installation Instructions
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Step 1 Open a web browser and navigate to https://zoom.us ht
Page: Zoom Meeting Security and Safety Tips
Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-service-center/ for assistance. Security and Safety Tips 1. Require a password for all meeti
Page: Zoom Outlook Plugin Installation Instructions
The Zoom Client Application must be installed before the Outlook Plugin can be installed. Should you have any questions or concerns with the instructions, please notify the Technology Service Center https://www.howardcc.edu/services-support/technology-se

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