(question)  Should you have any questions or concerns with the instructions, please notify the Technology Service Center for assistance. 


Step 1

Click on the link below to reset your password using the PIN reset feature.

https://login.howardcc.edu/identity/self-service/hcc/smsreset.jsf


Step 2

Enter your HCC Login ID, select the checkbox, and click the submit button.


Step 3

Select where you want your PIN number to be sent. You can choose your cellphone, email, or both. Click send PIN once you have made your choice.


Step 4

Below is an example PIN reset message.


Step 5

Enter that PIN number and then select validate. Then you can reset your password.